Gestapo Tactics Tuesday

I've been warned by previous Shaw High-Speed Internet users that Shaw is quick to target users that download quite a bit more than their average user - which I assume is someone duped into thinking that a high-speed account is necessary to check their email once a day and browse oatmeal cookie recipes on chatelaine.ca

Here's the scaremongering tactic they recently used on me, via a concerned customer service email:

Dear Shaw Internet Customer

In order to provide all Shaw Internet customers with an optimal Internet experience we proactively assess our network. Through our analysis we have noticed that the level of activity on your Internet account is more than 30 to 50 times that of our average Internet user.

We would like to help identify the cause(s) of the heavy traffic that may be affecting your computer’s performance and most importantly your Internet experience. Often a file sharing program can be the cause of high amounts of traffic. Not only will this affect the flow of traffic on the Internet it also puts a major strain on your computer’s resources.

For more information about how large quantities of Internet traffic can adversely affect your online experience please click here:
http://support.shaw.ca/assistance/filesharing

If you need assistance please click here to find your local Shaw telephone number:
http://support.shaw.ca/contacts.htm

PLEASE NOTE:
We ask that the account holder reply indicating they have read this e-mail and will address this issue.

To view the Acceptable Use Policy please visit:
https://secure.shaw.ca/policy/Use-Policy.asp

Thank you for your cooperation.


Internet Assistance Team
SHAW) Internet Services

I was touched to see that they were so concerned with my computer's performance and the quality of my online experience. Well, my unlimited high-speed account couldn't be better, and between streaming internet radio through iTunes, downloading music, movies, and TV shows, and even playing a few online games like UT2K4, I'd say that I'm making the most of what high-speed has to offer!

Only 30 to 50 times that of the average user!? That's almost insulting! I shall strive evermore to increase those statistics, so help me God.

Currently listening to: The Trews - Black Halo